Privacy Policy

1. Overview and Scope

This Privacy Policy ("Policy") describes how phsin ("phsin," "we," "us," or "our") collects, processes, stores, and protects personal information obtained from users ("you," "Player," or "User") of the phsin online casino platform accessible at phsin.net ("Platform").

This Policy applies to all personal data collected through the Platform, including data provided during account registration, gameplay, financial transactions, customer support interactions, and any other use of phsin services. It should be read in conjunction with our Terms & Conditions, which govern your overall use of the phsin Platform.

phsin processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and its implementing rules and regulations. phsin is registered with the National Privacy Commission (NPC) of the Philippines as required under the DPA.

2. Personal Data We Collect

phsin collects personal data that you provide directly to us, as well as data generated automatically through your use of the Platform. The categories of personal data we collect include:

• Identity Data: Full legal name, date of birth, nationality, government-issued identification number (e.g., Philippine National ID, passport, driver's license), and a photograph or scan of your identification document.
• Contact Data: Email address, Philippine mobile number, and residential address.
• Account Data: Username, encrypted password, account preferences, and communication preferences.
• Financial Data: GCash account details, PayMaya / Maya account details, bank account information (account name, account number, bank name), transaction history, deposit and withdrawal records, and account balance information.
• Gaming Data: Game history, bet amounts, win/loss records, session duration, game preferences, and bonus usage history.
• Technical Data: IP address, device type, operating system, browser type and version, screen resolution, time zone, and other technical identifiers collected automatically when you access the Platform.
• Usage Data: Pages visited, features used, links clicked, session timestamps, and navigation patterns within the Platform.
• Communications Data: Records of your interactions with phsin customer support, including live chat transcripts, email correspondence, and support ticket history.

phsin does not knowingly collect sensitive personal information beyond what is strictly necessary for identity verification, regulatory compliance, and responsible gaming purposes. Where sensitive data is collected (such as government ID numbers), it is handled with the highest level of security and access controls.

3. How We Use Your Personal Data

phsin uses the personal data we collect for the following purposes:

• To create, verify, and manage your phsin account, including identity verification and age verification (21+ requirement).
• To process deposits, withdrawals, and other financial transactions on the Platform.
• To provide, maintain, and improve phsin's games, features, and services.
• To comply with our legal and regulatory obligations under Philippine law, including PAGCOR licensing requirements and anti-money laundering (AML) regulations.
• To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct.
• To enforce our Terms & Conditions and other applicable policies.
• To provide customer support and respond to your inquiries and complaints.
• To send you transactional communications, including account notifications, deposit confirmations, and withdrawal updates.
• To send you promotional communications about phsin bonuses, offers, and new games, where you have consented to receive such communications.
• To administer responsible gaming tools, including deposit limits, self-exclusion, and cool-off periods.
• To analyze Platform usage and improve the overall player experience.

4. Legal Basis for Processing

phsin processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our contract with you (i.e., the phsin Terms & Conditions), including account management, payment processing, and game provision.
• Legal Obligation: Processing is necessary to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, AML obligations, and the Data Privacy Act.
• Legitimate Interests: Processing is necessary for phsin's legitimate interests, including fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights and interests.
• Consent: Where required by law, phsin will obtain your explicit consent before processing your personal data for specific purposes, such as sending marketing communications. You may withdraw your consent at any time by contacting phsin support or updating your account preferences.

5. Data Sharing and Disclosure

phsin does not sell, rent, or trade your personal data to third parties for their own marketing purposes. phsin may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya / Maya, and Philippine banking partners, for the purpose of processing deposits and withdrawals.
• Game Providers: Third-party game software providers whose games are available on the phsin Platform, to the extent necessary for game operation and fairness verification.
• Identity Verification Providers: Third-party KYC (Know Your Customer) and AML compliance service providers engaged to assist with player verification.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government authorities, where required by law or regulatory obligation.
• Law Enforcement: Philippine law enforcement agencies, where phsin is legally required or permitted to disclose personal data in connection with the investigation or prosecution of criminal activity.
• Professional Advisors: Legal counsel, auditors, and other professional advisors engaged by phsin, subject to professional confidentiality obligations.

All third parties with whom phsin shares personal data are required to handle such data in accordance with applicable data protection laws and phsin's data processing requirements.

6. Data Retention

phsin retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

In general, phsin retains account data and transaction records for a minimum of five (5) years following account closure, in accordance with Philippine AML regulations and PAGCOR licensing requirements. Gaming history and financial records may be retained for longer periods where required by applicable law.

Where personal data is no longer required for any lawful purpose, phsin will securely delete or anonymize it in accordance with our data retention and disposal procedures.

7. Data Security

phsin implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the phsin Platform.
• Encryption of sensitive data at rest, including financial information and government ID data.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability scanning of the Platform.
• Multi-factor authentication for administrative access to phsin systems.
• Incident response procedures for detecting, reporting, and managing personal data breaches.

While phsin takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. phsin cannot guarantee absolute security of your data. You are responsible for maintaining the confidentiality of your phsin account credentials and for notifying phsin immediately if you suspect any unauthorized access to your account.

8. Cookies and Tracking Technologies

phsin uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support our security and fraud prevention measures. The types of cookies we use include:

• Essential Cookies: Necessary for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the Platform, helping phsin improve its services.
• Preference Cookies: Used to remember your settings and preferences, such as language and display options.
• Security Cookies: Used to detect and prevent fraudulent activity and unauthorized access.

You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the phsin Platform. By continuing to use the Platform, you consent to phsin's use of cookies as described in this Policy.

9. Your Data Privacy Rights

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by phsin:

• Right to be Informed: The right to be informed about how your personal data is collected and processed.
• Right of Access: The right to request a copy of the personal data phsin holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to phsin's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact phsin's Data Protection Officer at [email protected]. phsin will respond to all valid requests within thirty (30) days, or such other period as permitted under applicable law.

10. Minors and Age Restriction

The phsin Platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing online casino gaming in the Philippines. phsin does not knowingly collect personal data from individuals under the age of 21.

If phsin becomes aware that personal data has been collected from a person under the age of 21, phsin will take immediate steps to delete such data and close the associated account. If you believe that a minor has registered on the phsin Platform, please contact phsin support immediately at [email protected].

11. Third-Party Links and Services

The phsin Platform may contain links to third-party websites or services, such as payment provider portals. phsin is not responsible for the privacy practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to the phsin Platform and the personal data collected by phsin.

12. Changes to This Privacy Policy

phsin reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, phsin will notify registered players via email or a prominent notice on the Platform. The updated Policy will take effect on the date specified in the notice.

Your continued use of the phsin Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how phsin protects your personal data.

13. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or phsin's data processing practices, please contact our Data Protection Officer:

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you are not satisfied with phsin's response to your data privacy concern.